Contact Us

We value your feedback, questions, and suggestions. Whether you are a student facing a bug, a teacher looking for bulk installation instructions, or a developer wishing to contribute to the project, we are here to assist you. Given the volume of inquiries we receive, please read through the relevant sections below before reaching out.

Get in Touch

The most direct way to reach us is via email. We strive to answer all technical support inquiries within 24-48 hours. When reporting a bug, please include as much detail as possible, including your Windows version and screenshots of the error.

Send us a Message

You can use the form below to contact us directly. This form is intended for non-emergency inquiries, feedback on the website, or partnership proposals.

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Frequently Asked Questions (FAQ)

Before emailing, please check if your question is answered here:

• Is the software free? Yes, this software is 100% free for all students and teachers in Tunisia.
• Does it work on Mac/Linux? Currently, the Tunisian Pack is optimized for Windows environments found in most schools, though standard Thonny works on all platforms.
• How do I report a virus? We scan all releases. If your antivirus flags it, it is likely a false positive due to the installer script. Please email us to verify.